Our policy lasts 30 days from receiving your shipment. If 30 days have gone by since you received your shipment, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods. Gift cards are non-returnable.
Receipt: To complete your return, we require a receipt or proof of purchase.
Condition of return: There are certain situations where only partial refunds are granted (if applicable)
- Items with obvious signs of use.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Refund process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and we will instruct you where to return the item if a return is necessary.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Wildly Creative Shop, 11201 Ed Brown Rd. Unit A, Charlotte, North Carolina 28273, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Doing Our Best for our planet
We have taken care to be a business that respects the environment.
Underwater Photograph: Tony Battiato, Location: Bonaire, an island that lies off Venezuela’s coast in the southern Caribbean.
Wildly Creative Shop is an expression of our indulgence in extreme sports. We are passionate about design, illustration, independent and adventure sports. Our concepts come from our indulgence in what we are crazy about or want to wear. We surf, ski, snowboard, mountain bike, skate, hike, and love going on adventures with family and friends.
There’s no other place today that you can buy these original designs. We are Wildly Creative, aka Wildly. We take the time to create quality images that look good, are printed accurately, wear comfortably, and look cool. With over 30 years of experience you can be confident your product will be: Comfort ★ Quality ★ Original
The ocean is a place that inspires us to no end. See it and leave it to flourish.
The mountains are one of our favorite places to stick the landing and enjoy a long hike.
Leaning into the trade winds after spending a memorable day trip kayaking the Channel Islands, California.
Adventure is Everywhere